Training Days: Teaching Lawyers and AI to Work Together
Law firms are investing heavily in customizing and validating generative AI tools before client use, recognizing the technology's potential to transform legal workflows but also its current limitations.
Summary
- Firms are "grounding" large language models in legal concepts through testing and training to improve reliability.
- Lawyers receive prompting coaching to engineer better AI queries and identify faulty outputs.
- Outputs require human validation as models may "hallucinate" facts or change over time.
- Policies reinforce attorney responsibility for AI work product.
- Success could confer massive advantages in efficiency and firm operations. But off-the-shelf solutions currently fall short due to lawyers' implicit knowledge.
- So firms translate attorney workflows for AI and customize solutions, while proceeding cautiously until confidence in the technology increases.